Semantik

When importing a file, the file shows as failed on the Dashboard and the following error message occurs on the Notifications screen:

Attachment file type is not supported.

Semantik does not recognize the file type.

Save the file as a different supported file type.

1. Note: Alternatively, you can request a different file type from the vendor.

1. Save the file as a different supported file type.
 1. Note: Alternatively, you can request a different file type from the vendor.
2. Re-import the file to Semantik.

<a href="https://docs.ephesoft.net/en/articles/5560607-contact-semantik-support">Contact Semantik Support</a> for help resolving this issue.

<a href="https://docs.ephesoft.net/en/articles/4360661-submitting-invoices#h_3bbda9f28b">Submitting Invoices</a>

<a href="https://docs.ephesoft.net/en/articles/4523696-what-file-types-does-semantik-invoice-support-for-importing">What file types does Semantik Invoice support for importing?</a>

- <a href="https://docs.ephesoft.net/en/articles/4360661-submitting-invoices#h_3bbda9f28b">Submitting Invoices</a>
- <a href="https://docs.ephesoft.net/en/articles/4523696-what-file-types-does-semantik-invoice-support-for-importing">What file types does Semantik Invoice support for importing?</a>

Import Failure - Unsupported File Type

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you

Issue

Root Cause

Solution

Still having issues?

Related Articles