Semantik

When reviewing an imported document, the file shows as failed on the Dashboard and the following error message occurs on the Notifications screen:

<i>The PDF file was encrypted and could not be read.</i>

We do not handle encrypted PDFs at this time. Please see our help article <a href="https://docs.ephesoft.net/en/articles/5406399-can-i-import-encrypted-pdfs">Can I Import Encrypted PDFs?</a> for instructions on working around this issue.

<a href="https://docs.ephesoft.net/en/articles/5560607-contact-semantik-support">Contact Semantik Support</a> for help resolving this issue.

<a href="https://docs.ephesoft.net/en/articles/5406399-can-i-import-encrypted-pdfs">Can I Import Encrypted PDFs?</a>

Extraction Error - File Contains too many Pages

<a href="https://docs.ephesoft.net/en/articles/4360661-submitting-invoices#h_3bbda9f28b">Submitting Invoices</a>

<a href="https://docs.ephesoft.net/en/articles/4523696-what-file-types-does-semantik-invoice-support-for-importing">What file types does Semantik Invoice support for importing?</a>

<a href="https://docs.ephesoft.net/en/articles/4523702-are-there-file-size-restrictions">Are there file size restrictions?</a>

- <a href="https://docs.ephesoft.net/en/articles/5406399-can-i-import-encrypted-pdfs">Can I Import Encrypted PDFs?</a>
- Extraction Error - File Contains too many Pages
- Extraction Error - Corrupted File
- Extraction Error - Internal Error
- <a href="https://docs.ephesoft.net/en/articles/4360661-submitting-invoices#h_3bbda9f28b">Submitting Invoices</a>
- <a href="https://docs.ephesoft.net/en/articles/4523696-what-file-types-does-semantik-invoice-support-for-importing">What file types does Semantik Invoice support for importing?</a>
- <a href="https://docs.ephesoft.net/en/articles/4523702-are-there-file-size-restrictions">Are there file size restrictions?</a>

Issue

Solution

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