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Extraction Errors
Extraction Failure - Corrupted File
Extraction Failure - Corrupted File
Paul King avatar
Written by Paul King
Updated over a week ago


When reviewing an imported document, the file shows as failed on the Dashboard and the following error message occurs on the Notifications screen:

Internal Error

The file could not be read.


Make sure your file does not exceed size restrictions (see help article below). If it does not, check that it is not corrupted. If it is, request a new one from your vendor and re-import.

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